Dance With Pride – Privacy Policy
Last updated — August 1, 2025
1. Who We Are
Dance With Pride (“DWP,” “we,” “us,” or “our”) produces LGBTQ+ nightlife and entertainment events and operate associated websites, mobile pages, social-media accounts, and ticketing or marketing tools (collectively, the “Services”).
2. Scope of This Policy
This policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our Services—whether you buy a ticket, join a wait-list, fill out an opt-in form, visit our websites, or engage with our SMS or email campaigns. It applies to visitors, attendees, customers, and other users worldwide. Additional notices may apply if required by local law (for example, GDPR or CCPA).
3. Information We Collect
We collect a limited set of data, always provided voluntarily by you or generated automatically by your device:
- Contact & Identity Data: name, email address, mobile phone number, pronouns.
- Ticketing & Transaction Data: events attended, order ID, ticket class, tokenized payment method (we never store full card numbers).
- Marketing Preferences: your opt-in choices for email and SMS plus any preferences you share (e.g., favorite cities or event genres).
- Technical & Usage Data: IP address, device type and browser, referring page, cookie identifiers, and general interaction logs.
- Location Data: an approximate city or region inferred from IP address or, if you enable it, GPS.
- User-Generated Content: photos, videos, or comments you choose to submit.
We do not knowingly collect data from children under 13, nor do we use automated decision-making that produces legal or similarly significant effects.
4. How and Why We Use Your Information
We process your data only for specific purposes and lawful bases:
- Event fulfilment and customer support – to process ticket orders, send confirmations, and respond to questions (contract performance).
- Marketing with consent – to send promotional emails, SMS/MMS, push notifications, discount codes, or event announcements (your consent; you can withdraw at any time).
- Service improvement and analytics – to analyze trends, measure campaign performance, and test new features (our legitimate interests).
- Fraud prevention and security – to detect suspicious activity, enforce our Terms, and protect payments (legitimate interests or legal obligation).
- Legal compliance – to meet tax, bookkeeping, or lawful-request requirements (legal obligation).
SMS Marketing Details
- Opt-in is always required (for example, checking a box on our form or texting a keyword).
- Message frequency is typically six or fewer messages per month.
- Standard message and data rates may apply.
- Opt-out at any time by replying STOP (help: HELP). We honor opt-outs within 24 hours.
5. How We Share Information
We never sell your personal information. We share it only in these situations:
- Service providers and processors – trusted vendors that run key services such as ticketing platforms (Universe, Eventbrite), payment processors (Stripe, PayPal), email/SMS platforms (Klaviyo, Twilio), cloud hosting, analytics, and security tools. These companies may process data only on our instructions.
- Business partners and co-hosts – only when you give explicit consent, such as ticking a box to share your email with a DJ or sponsor.
- Legal or safety reasons – when required to comply with law, respond to subpoenas, or protect the rights, property, or safety of DWP, our users, or others.
- Business transfers – if we merge, reorganize, or sell assets, the successor entity will inherit and honor this policy.
6. Cookies and Similar Technologies
We and our partners use cookies, pixel tags, and local storage to:
- Keep you logged in, remember your cart, and maintain session security.
- Measure email or advertising campaign performance.
- Personalize content and offers.
You can control cookies through your browser settings or opt out of interest-based advertising at optout.aboutads.info (US) or youronlinechoices.eu (EU).
7. Data Retention
- Marketing data: kept until you unsubscribe or three years after your last interaction, whichever comes first.
- Ticket and transaction records: retained for seven years to satisfy tax and accounting rules.
- Cookie identifiers: stored for up to 13 months, depending on type.
- We may anonymize data for statistical purposes; anonymized data is kept indefinitely.
8. Your Choices and Rights
- Worldwide: request access, correction, deletion, export of your data, withdrawal of consent, or objection to direct marketing.
- EU/UK (GDPR): additional rights to restrict certain processing and lodge a complaint with a supervisory authority.
- California (CCPA/CPRA): rights to know, delete, correct, limit the use of sensitive data, and opt out of “sharing” for cross-context behavioral advertising.
To exercise any right, email privacy@dancewithpride.com or write to us at the address below. We may verify your identity before acting on requests.
9. Security Measures
We protect data with TLS encryption, role-based access controls, and regular security reviews. No system can be 100 percent secure, but we follow industry best practices to reduce risk.
10. International Transfers
Our primary servers and many providers are in the United States. When European or UK data is transferred abroad, we rely on Standard Contractual Clauses or comparable safeguards.
11. Third-Party Links
Our Services may link to external sites (for example, Instagram or sponsor pages). Their privacy practices are independent; review those policies directly.
12. Children’s Privacy
Our events and marketing target adults 18+. We do not knowingly collect data from anyone under 13. If you believe a child has provided information, contact us so we can delete it.
13. Changes to This Policy
We may update this policy to reflect legal or operational changes. We will post a new version with a revised “Last updated” date and, when changes are significant, notify you by email, SMS, or prominent notice before they take effect.
14. Contact Us
LGBTravel LLC d/b/a Dance With Pride
Attn: Privacy Office
P.O. Box 17572
Pensacola, FL 32522 USA
Email: privacy@dancewithpride.com